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Job Description
Structured overview of role & requirementsAbout This Role
Manage HR Service Center tools, HR information systems, and team inboxes to provide timely support for HR programs and procedures.
Maintain and update employee records including certifications and life-cycle changes, and prepare time-sensitive employee documentation and employment verifications.
Coordinate with HR teams, Payroll, and third-party vendors to resolve HR administration requests and support administrative processes as assigned.
Minimum Requirements
Minimum 5 years of relevant work experience or equivalent combination of education and experience.
Strong professional customer service skills, including flexibility to attend meetings during North American time zones.
Fluency in English with excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite; advanced Excel experience is considered an asset.
Ideal Candidate Profile
Experienced in handling transactional HR administrative work within a team-oriented, collaborative environment.
Ability to manage multiple priorities in a fast-paced, computerized environment and maintain a high level of attention to detail.
Comfortable working across geographically dispersed teams and exercising discretion and confidentiality in HR-related matters.
