HRSD Specialist I - Operations
Fortrea Holdings, Inc.Match Score
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Job Description
Structured overview of role & requirementsAbout This Role
Primary contact for Service Delivery, People Services Center handling employee and manager inquiries related to HR services.
Responsible for workload fulfillment including HR invoices, offer administration, and employee services with data entry into systems like Workday and Service Now.
Accountable for meeting service delivery performance and satisfaction standards, and providing localized administrative support for HR operations such as onboarding/offboarding and personnel files.
Minimum Requirements
1-3 years of HR experience with related systems and demonstrated ability to learn HR processes and business operations.
Degree or equivalent combination of education, training, and experience; AA accepted with HR focus or relevant equivalent experience.
Minimal English language proficiency in speaking, writing, and reading; second language may be required depending on location.
Familiarity with MS Office suite (Excel, PowerPoint, Word); experience with HRMS, LMS, or Service Central systems.
Ideal Candidate Profile
Experienced in handling HR administrative and operational tasks within a service delivery or HR support center environment.
Comfortable working in a diverse, global, and virtual team setting with a focus on customer service and problem resolution.
Skilled in managing relationships, communicating HR processes clearly, and using data management systems effectively while maintaining confidentiality.