Principal Infrastructure Automation & AI Ops Engineer
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Job Description
Structured overview of role & requirementsAbout This Role
Lead design and implementation of an automation-first, AI-assisted infrastructure operations platform spanning endpoint, identity, Microsoft 365, network, cloud, and ITSM.
Own architecture and standards for Windows endpoint management, identity lifecycle automation, Microsoft 365 administration, and enterprise-wide automation engineering practices including CI/CD integration.
Deliver production AI Ops capabilities such as anomaly detection, intelligent ticket routing, predictive compliance models, and enforce security guardrails with auditing and rollback mechanisms.
Minimum Requirements
10+ years experience in infrastructure, systems, or platform engineering with proven enterprise automation design and implementation.
Expert-level skills in Microsoft Intune (including Autopilot), Windows endpoint management, and Entra ID (SSO, MFA, Conditional Access, API provisioning).
Proficiency in PowerShell, Python, Bash, REST API integrations, Git, plus experience with Terraform, Bicep or Ansible and CI/CD pipelines.
Work Experience Required: 10+ years in relevant roles. Other requirements such as location or notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Seasoned automation and platform architect who codes fluently and moves seamlessly between scripting, troubleshooting, architecture design, and AI-driven operational strategy.
Experienced in integrating and unifying diverse enterprise systems (Intune, Entra ID, CrowdStrike, CyberArk, Freshservice, AWS, Juniper) into a coherent, automated telemetry and governance framework.
Hands-on leader able to set standards, mentor engineers, and collaborate across multiple teams without direct authority, focusing on measurable operational outcomes rather than ticket volume.