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Job Description
Structured overview of role & requirementsAbout This Role
Lead the design and development of core AI/ML capabilities enabling personalized, scalable customer engagement at Twilio.
Conduct rapid experimental research and deploy production-grade ML systems focused on contextual intelligence and large-scale machine learning challenges.
Integrate latest AI technologies and tools to enhance differentiation while ensuring system reliability at enterprise scale.
Minimum Requirements
Minimum 10+ years of applied ML/AI experience with ownership of end-to-end technically ambitious systems.
Proficiency in Python and experience building cloud-based ML services on AWS, GCP, or Azure handling high-volume data and real-time inference.
Expertise in statistical ML algorithms, transformer models, LLM orchestration, embedding models, and vector stores.
Location in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, or New Delhi) with willingness for occasional travel.
Ideal Candidate Profile
Experienced in 0-to-1 product development in ambiguous, fast-paced environments with strong execution bias.
Skilled in mentoring and raising technical standards within teams without formal management authority.
Familiar with building autonomous agents with long-term context and expertise in predictive modeling and causal inference methods.