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Job Description
Structured overview of role & requirementsAbout This Role
Provide daily application support and functional consulting for Oracle Cloud clients, ensuring smooth operation and issue resolution.
Gather and document business requirements, collaborate with technical teams, and manage client change requests throughout project lifecycles.
Support client transitions post-cloud implementations, including training end-users and managing quarterly cloud release activities such as impact assessment, testing, and defect management.
Minimum Requirements
1-2 years experience as an application support analyst or similar role.
Experience in Oracle Cloud implementations and/or upgrades covering modules like General Ledger, Payables, Receivables, HCM, Payroll, or related areas.
Knowledge of ITIL processes and experience using defect tracking systems for reporting and KPI management.
Location: Bangalore-based (implied from team location).
Ideal Candidate Profile
Experienced in translating business requirements into functional Oracle Cloud solutions across financials, HCM, or procurement domains.
Comfortable working closely with clients to manage change requests and support transitions from competitive products.
Skilled in coordinating cross-functional testing and release management activities for Oracle Cloud ERP environments.