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Job Description
Structured overview of role & requirementsAbout This Role
Lead and execute Operational Excellence strategy across content operations to improve quality, scalability, speed, and cost efficiency.
Oversee large-scale transformation initiatives incorporating Lean, Six Sigma, Agile methodologies, and AI-enabled automation platforms.
Establish governance, risk controls, performance metrics (KPIs, SLAs), and drive change management aligning senior stakeholders globally.
Minimum Requirements
At least 18 years of experience in operational excellence, transformation, or content operations leadership.
Bachelor's degree required; Master's/MBA preferred.
Strong knowledge of content lifecycle, digital publishing, metadata workflows, and experience in publishing, media, data, or technology environments.
Expertise in Lean, Six Sigma, Agile methodologies; Black Belt certification preferred.
Ideal Candidate Profile
Experienced leader in large-scale, global operational transformations with measurable impact on process optimization and automation.
Deep domain expertise in content operations within publishing, digital media, or technology sectors leveraging AI and digital tools.
Proven ability to lead cross-functional teams, establish governance frameworks, and drive alignment with senior leadership across functions and geographies.