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Job Description
Structured overview of role & requirementsAbout This Role
Perform routine operational and administrative activities supporting a service centre or department to ensure business efficiency and customer service.
Collect, verify, and organize data to prepare operational reports and submit information through internal systems accurately and on time.
Support coordination and tracking of assigned projects or operational activities and respond to routine personnel policy questions, escalating when needed.
Minimum Requirements
Minimum 1+ year of operations support experience or equivalent via work, training, military, or education.
Minimum 1+ years of experience in JavaScript, HTML, and CSS.
Experience using Microsoft Excel for data organization, analysis, and maintenance, and Microsoft PowerPoint for presentations and reports.
Experience with Adobe Experience Manager (AEM) or a similar content management platform.
Ideal Candidate Profile
Comfortable operating in a hybrid work environment with core hours from 12:30 PM to 9:30 PM, adapting schedule as needed.
Experience or interest in working within banking, financial services, or highly regulated sectors.
Able to handle operational data and content management tools while supporting process adherence and reporting.