L2 Application Support Engineer- Sr Team Lead-Cloud & Infra Operations
BirlasoftMatch Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessLog in to see why each signal reads the way it does.
Job Description
Structured overview of role & requirementsAbout This Role
Provide L2 application and infrastructure support for projects and production, including troubleshooting and issue resolution across middleware, databases, and infrastructure.
Manage setup, maintenance, and troubleshooting of UAT environments; support and manage CI/CD pipelines for application deployment.
Perform root cause analysis, monitor application performance using enterprise tools, and collaborate with cross-functional teams for issue resolution and service improvements.
Minimum Requirements
Strong experience with CI/CD pipelines, deployment automation, and version control tools such as Bitbucket.
Proficient in application installation, configuration, environment setup, and supporting enterprise applications across multiple environments.
Good knowledge of SQL and Oracle databases with the ability to write queries and troubleshoot database issues.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in supporting complex enterprise environments involving application deployment and infrastructure management.
Skilled in cross-team collaboration with development, infrastructure, and business teams to resolve issues and ensure smooth project delivery.
Understanding of both Linux and Windows server environments with hands-on infrastructure and server management expertise.