Sr Software Dev Engineer - Production Support QE
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Job Description
Structured overview of role & requirementsAbout This Role
Lead and manage a team of Production Support Quality Engineers focusing on quality, stability, and performance of critical production systems.
Develop and execute testing strategies for production support including monitoring, incident validation, performance, and resilience.
Drive incident management by analyzing root causes, implementing preventive measures, and improving automation and operational practices within a regulated financial environment.
Minimum Requirements
Bachelor’s degree in Computer Science, Engineering, or related field.
8+ years of experience in quality assurance, production support, or related technical role with minimum 3 years in leadership/people management.
Experience supporting production systems in financial services or highly regulated industries.
Proficiency in software development lifecycle, testing methodologies, production monitoring tools, incident management, and scripting/programming; strong database querying skills.
Ideal Candidate Profile
Experienced leader in production support quality engineering within highly regulated environments, especially financial services.
Proactive in cross-functional collaboration with development, operations, security, and business teams.
Demonstrates technical leadership by managing incidents, driving continuous improvement, and enhancing operational efficiency through automation and monitoring tools.
