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Job Description
Structured overview of role & requirementsAbout This Role
Manage end-to-end post-sales customer journey including possession, handover, and fit-out coordination for residential and commercial real estate projects.
Serve as primary contact for customer relationship management during post-sales stage, resolving queries and maintaining CRM records.
Coordinate facility management activities including upkeep of common areas, vendor management, and complaint resolution.
Minimum Requirements
Minimum 4 years experience in Real Estate CRM, Post-Sales, Possession, Fit-Out Coordination or Facility Management.
Experience preferred in residential and/or commercial real estate projects.
Proficiency in MS Office and CRM software is required.
Work Experience Required: 4+ years in relevant domains.
Ideal Candidate Profile
Experienced in coordinating cross-functional teams including Sales, Projects, Engineering, Accounts, and Legal for smooth possession and handover.
Strong operational focus on possession/handover workflows, fit-out compliance, and timely issue resolution.
Comfortable engaging directly with customers onsite and managing vendor relationships for facility maintenance and service quality.