Learning & Development Manager

Develop and implement the annual Learning & Development strategy including training calendar and needs analysis.

Coordinate and facilitate training programs focusing on soft skills, customer service, leadership, and compliance to ensure skill development and brand standards.

Support talent development initiatives including succession planning, coaching, and management trainee programs while managing training records and reporting.

Bachelor's Degree in Hotel Management, Business Administration, or related discipline.

Relevant experience in Learning & Development, preferably within the hospitality industry.

Experience with training needs analysis, program facilitation, evaluation, and managing training budgets and vendors.

Work Experience Required: Not explicitly mentioned in the JD.

Experience in a hotel Learning & Development or Training Manager role preferred, indicating familiarity with hospitality industry training requirements.

Operational competence in managing end-to-end L&D processes including compliance trainings and employee engagement activities.

Ability to partner with department heads to enhance employee productivity and align training with organizational goals.