Lead Trade Services Processor

Provide support services for a wide range of Trade Service products including issuing, advising, amending, and negotiating letters of credit and processing documentary and direct collections as per Trade Services standards.

Lead team operations by prioritizing work, guiding on complex tasks, training staff on new products/procedures, and coordinating workflow in absence of leadership.

Identify opportunities for additional product sales via client referrals and recommend policy/procedure changes; collaborate with peers and leaders to resolve issues and achieve goals.

Minimum 4+ years of Trade Services support experience (work experience, training, military experience, or education equivalent).

Experience with issuing, advising, amending, and negotiating letters of credit and processing documentary/direct collections per Trade Services standards.

Not explicitly mentioned: specific degree requirements, location restrictions, or notice period.

Ability to receive direction and exercise independent judgment regarding function, policies, procedures, and compliance requirements.

Experienced in complex Trade Services operations including letters of credit and collections processing with leadership capabilities in day-to-day team management.

Familiarity with risk-related functions such as BSA/AML, Sanctions, and Anti-boycott policies, and capable of adhering strictly to compliance procedures.

Effective written and verbal communication skills to escalate risks clearly and to guide teams in adherence to policies and procedure changes.