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Job Description
Structured overview of role & requirementsAbout This Role
Coordinate and execute HR transactions and requests across the employee lifecycle ensuring proper authorization, documentation, and compliance.
Collaborate with specialist HR teams and partner functions to resolve high volume HR cases from initiation to closure, maintaining audit-ready documentation.
Identify and escalate non-standard cases, report operational risks and process gaps, and support continuous process improvements and HR transformation initiatives.
Minimum Requirements
Bachelor’s degree in Human Resources, Business Administration, or related field.
3-5 years of experience in HR Operations, HR Shared Services, or similar process-driven administrative roles.
Working knowledge of HRIS platforms like Workday and case management tools such as ServiceNow.
Fixed-term contract duration of 18 months; shift timing 6:00AM to 03:00PM IST.
Ideal Candidate Profile
Experience in a Global Business Services or HR Shared Services environment with exposure to global HR operations.
Ability to manage multiple cross-functional requests with accuracy, discretion, and strong judgment under process-driven conditions.
Experience coordinating with HR Centers of Excellence and non-HR partner functions and supporting HR transformation or integration activities.