Community Ambassador

Manage and oversee the team's delivery of first line soft services across the facility including front desk, event, cafeteria, housekeeping, and waste management.

Assist Facility Manager in developing and implementing strategic plans, policies, and cost controls for soft services ensuring service quality and regulatory compliance.

Conduct facility inspections, manage vendor relationships, support staff training, and handle administrative reporting related to soft services.

Work Experience Required: Not explicitly mentioned in the JD.

Location: On-site in Gurugram, India.

Must have experience managing multiple soft services functions such as housekeeping, waste management, and front desk operations.

Familiarity with safety standards, compliance procedures, and vendor management is required.

Experienced in facility or soft services management with operational oversight responsibility.

Strong vendor and contractor coordination skills, with capability to enforce service level agreements and compliance.

Comfortable handling strategic planning, budgeting, and cross-functional stakeholder management in a large managed facility environment.