Executive - Soft Services
JLLThis role is no longer listed. JLL took the posting down on Oct 8, so applying now won't reach anyone. It stays here for your saved list and any links you shared.
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Job Description
Structured overview of role & requirementsAbout This Role
Manage daily operations and administrative functions of facility services ensuring smooth service delivery and compliance with SLAs and KPIs.
Oversee staff shift rosters, housekeeping, pantry, and office support functions, including maintaining stock levels and managing supply/service contracts.
Conduct routine service audits, coordinate with clients and internal teams for continuous improvements, and participate in emergency, risk, and safety management activities.
Minimum Requirements
Degree or Diploma in Hotel Management or Graduate with Building Management experience.
3 to 5 years of experience in facilities management including operations and team management.
Strong knowledge of facility/building/property operations and occupational safety requirements.
On-site role based in Gurugram, Haryana; 48 hours scheduled weekly.
Ideal Candidate Profile
Experienced in client-centric facilities management with proven ability to meet KPIs and SLAs.
Analytical and detail-oriented approach with experience initiating and implementing improvement initiatives.
Comfortable coordinating across multiple teams, handling reporting, and managing service contracts in a dynamic environment.
