Learning & Development Manager

Develop and execute the annual Learning & Development strategy and training calendar, including conducting Training Need Analysis and facilitating various training programs.

Support talent development through succession planning, managing trainee and internship programs, and creating Individual Development Plans for high-potential employees.

Ensure compliance with mandatory training, monitor adherence to brand standards, and generate monthly training reports including maintaining records and attendance.

Bachelor's Degree in Hotel Management, Business Administration, or a related discipline.

Relevant experience in Learning & Development, preferably within the hospitality industry.

Prior experience specifically in a hotel L&D or Training Manager role preferred.

Experience in training needs analysis, training planning, facilitation, evaluation, managing training budgets, vendors, records, and L&D reporting.

Experienced professional with a background in hospitality-focused Learning & Development roles, especially in hotel environments.

Operationally capable of coordinating multiple training and development programs including induction, soft skills, leadership, and compliance training.

Skilled in training needs analysis, talent pipeline development, and applying L&D metrics to drive employee engagement and performance improvements.