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Job Description
Structured overview of role & requirementsAbout This Role
Define and lead UX strategy for complex, large-scale digital healthcare products and platforms.
Design user flows, wireframes, journey maps, and information architecture while incorporating user feedback and insights.
Partner with cross-functional teams to influence product direction, ensure design quality, and mentor other designers.
Minimum Requirements
Undergraduate degree or equivalent experience.
10+ years hands-on UX design experience, including information architecture and journey design.
10+ years experience working with multiple teams and incorporating user feedback (research, NPS, VoC).
Work Experience Required: Minimum 10 years of relevant UX experience.
Ideal Candidate Profile
Experienced in leading UX strategy in complex or regulated environments, preferably healthcare or similar industries.
Skilled at stakeholder influence, cross-team alignment, and synthesizing research into actionable design solutions.
Proficient with industry-standard UX tools (Figma, Adobe Creative Suite) and familiar with accessible design standards (WCAG 2.1AA).