Payroll Team Leader (Operations)

Lead and manage the daily payroll operations team to ensure accurate and timely payroll processing according to schedule.

Oversee query resolution related to payroll via multiple channels ensuring team response and resolution within KPIs.

Maintain payroll data integrity by conducting quality checks, reporting KPIs monthly, and driving continuous process improvements and compliance.

Proven team leadership and team development experience.

Strong ability to handle large volumes of work with accuracy and attention to detail.

Mandatory proficiency in Excel.

Work Experience Required: Not explicitly mentioned in the JD.

Experienced payroll or HR operations leader comfortable managing operational teams and workflows in a high-volume environment.

Detail-oriented and process-driven with capacity to enforce controls and ensure compliance.

Capable of collaborating cross-functionally to improve payroll processes and training within a large corporate service delivery context.