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Job Description
Structured overview of role & requirementsAbout This Role
Own end-to-end test automation for major initiatives across CRM, Contact Center, AI, and Service Operations in a Scaled Agile environment.
Develop, maintain, and enhance automation frameworks and scripts for UI, API, database, and potentially mobile/desktop layers, ensuring integration with CI/CD pipelines.
Collaborate with QA leads, developers, and stakeholders to define test strategies, troubleshoot issues, mentor juniors, and ensure high-quality, scalable automation at enterprise scale.
Minimum Requirements
Bachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience.
Hands-on experience with programming languages such as React.js, Next.js, .NET, Java, JavaScript, Python, or Kotlin related to test automation.
Proven experience building test frameworks, API automation, microservices solutions, and setting up CI/CD pipelines (Azure DevOps or similar).
Work Experience Required: Not explicitly mentioned in the JD. Must be based in Bangalore, India (full-time).
Ideal Candidate Profile
Experience working in Agile environments with dynamic requirements and familiarity with SAFe framework.
Strong technical proficiency in automation tools (Robot Framework, Selenium Grid), DevOps practices, cloud platforms (Azure or AWS), and CI/CD integration.
Background in large-scale e-commerce, CRM, or ERP systems, preferably with knowledge of SAP Commerce (CCv2) and SAP ECC SD/MM is a plus.