Business Operations Support Associate
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Job Description
Structured overview of role & requirementsAbout This Role
Support end-to-end project and engagement lifecycle activities including proposals, billing, contracts, and data maintenance.
Maintain data accuracy across internal systems (D365, Workday, Icertis, SharePoint) for reporting and compliance.
Provide administrative support such as scheduling, meeting logistics, documentation, and collaborate to resolve operational issues ensuring timely task execution.
Minimum Requirements
Bachelor’s degree mandatory (BBA, B.Com or equivalent); MBA/MCOM preferred.
1–3 years experience in business operations, administrative support, or shared services, preferably in professional services, consulting, or GCC environment.
Advanced Microsoft Excel skills (pivot tables, lookups, formulas); strong PowerPoint and Outlook proficiency.
Experience with enterprise systems and maintaining data accuracy across multiple platforms.
Ideal Candidate Profile
Experienced in fast-paced, multi-stakeholder business operations supporting global teams across time zones.
Comfortable handling confidential information, managing multiple priorities under deadlines with high organization.
Skilled in using Artificial Intelligence tools like Chat GPT for process efficiency and continuous improvement.