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Job Description
Structured overview of role & requirementsAbout This Role
Manage end-to-end Order Management processes from order creation to fulfillment, including financial settlement and provisioning.
Monitor and prioritize ticket queues to ensure timely resolution within service-level agreements.
Collaborate with internal teams to execute transactions accurately and escalate exceptions or non-standard requests as needed.
Minimum Requirements
Qualification: Any Graduation degree.
Experience: 0 to 1 years of work experience in relevant domain.
Mandatory Skill: Proficiency in Order Management and system navigation including ERP and customer request systems.
Work remotely or onsite: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Detail-oriented individual skilled at adhering to established processes and maintaining data accuracy in transactional tasks.
Able to manage multiple requests by prioritizing workload under defined service-level expectations.
Good communicator capable of collaborating within teams and escalating issues appropriately for resolution.