AWS Customer Success Management, Officer
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Job Description
Structured overview of role & requirementsAbout This Role
Collaborate with application development and platform engineering teams to design, deploy, and operate scalable AWS applications using IaC, CI/CD, and container technologies.
Support AWS application deployment and operations providing guidance on best practices for scalability, reliability, security, and operational excellence.
Identify and coordinate resolution of risks, issues, and improvements impacting customer experience and application operations while communicating status and recommendations to stakeholders.
Minimum Requirements
8+ years overall experience in IT infrastructure and cloud engineering.
5+ years hands-on experience with AWS services at scale.
3+ years experience with Terraform and CI/CD platforms like Harness, Jenkins, or GitLab CI.
Minimum Bachelor's Degree required.
Ideal Candidate Profile
Experienced in cloud architecture and infrastructure design with strong AWS core services expertise and container orchestration knowledge (Kubernetes, ECS).
Operates with strong communication skills capable of managing technical and non-technical stakeholders and mentoring team members.
Experienced in building and optimizing automated CI/CD pipelines and applying AWS cost optimization/FinOps strategies.