Team Lead - Operations Support in Pune
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Job Description
Structured overview of role & requirementsAbout This Role
Oversee daily operations and end-to-end processes in the Operations Support department for language courses and official exams across international school locations.
Lead and develop the Operations Support team in Pune, ensuring efficient scheduling, resource planning, quality control, and continuous process improvement.
Serve as the key interface between school locations, internal teams, and external partners, driving scalable workflow setup and refinement.
Minimum Requirements
Minimum 2 years of relevant experience in operations or project coordination.
Fluent English and German language skills at B2 level.
Based in Pune location.
Proficient in PC and MS Office applications.
Ideal Candidate Profile
Experienced in operations management with a track record of improving administrative and operational processes.
Ability to work independently in a structured and reliable manner with intercultural communication skills.
Capable of managing multi-location coordination and stakeholder interface within an international educational context.