Manager - Operations- Trade Operations-Exports
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Job Description
Structured overview of role & requirementsAbout This Role
Manage end-to-end Export Trade Finance operations including compliance with internal policies, ICC guidelines, and risk controls.
Provide consultation to commercial customers and Product Development Team on Export Finance, Letters of Credit, Document Checking, and related trade activities.
Ensure adherence to SOPs, SLAs, timely resolution of customer complaints, and cross-skilling within the team.
Minimum Requirements
Graduate degree required.
9-12 years of experience in Trade Finance.
Mandatory certifications: CDCS, CITF, or CTFP.
Thorough understanding of Swift, Trade Finance systems, and general banking knowledge.
Ideal Candidate Profile
Experienced professional with deep operational knowledge of Export Trade Finance products and controls.
Proven ability to handle high-value, priority customer transactions with attention to detail and compliance.
Capable of driving process improvements, training initiatives, and team cross-skilling in a structured operations environment.