Technical Support Manager
Hewlett Packard Enterprise (HPE)Match Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessLog in to see why each signal reads the way it does.
Job Description
Structured overview of role & requirementsAbout This Role
Lead and manage a technical support engineering team focused on designing, developing, and troubleshooting network and wireless solutions.
Manage multiple ongoing projects including headcount, deliverables, schedules, budgets, and coordinate with internal and outsourced teams.
Identify process improvements and cost-saving opportunities while providing career development and performance management for team members.
Minimum Requirements
Bachelor's degree or equivalent experience; advanced degree possible but not mandatory.
Typically 7+ years of relevant work experience, including 0-2 years in people management.
Technical expertise in networking and wireless technologies is mandatory.
Hybrid work requirement: approximately 2 days per week onsite at an HPE office.
Ideal Candidate Profile
Experienced manager with ability to manage teams across geographies and drive workforce development.
Strong project management skills with focus on multi-disciplinary engineering teams and complex technical projects.
Proven ability to handle relationships and coordinate with outsourced partners and suppliers.