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Job Description
Structured overview of role & requirementsAbout This Role
Support quality assurance and operational control activities within Core Operations to ensure compliance and operational excellence.
Conduct quality reviews, identify process gaps, perform root cause analysis, and recommend corrective actions.
Serve as liaison between operations staff, business stakeholders, and technology teams; create reports, manage projects, and facilitate training for regulatory client deliverables.
Minimum Requirements
Bachelor's Degree or equivalent experience required.
Previous relevant experience preferred in Quality Assurance, Quality Control, Banking Operations, Audit, Risk & Control, or Operations Support.
Proficiency in Microsoft Office (Excel, PowerPoint, Word) and working knowledge of SQL environments.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in quality monitoring, transaction review, defect identification, and root cause analysis in banking or financial operations.
Skilled in managing multiple projects and coordinating across departments in a fast-paced environment.
Comfortable advising stakeholders on business priorities, risks, and delivery timelines; effective communicator with strong analytical skills.