REF114696C-Group Manager - Operations (Royalty Reporting)-Mumbai (Vikhroli)- WFO Only- US/UK shift
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Job Description
Structured overview of role & requirementsAbout This Role
Manage end-to-end royalty calculation, validation, reporting, and payment ensuring accuracy and adherence to SLA/TATs.
Lead and develop the operations team, including workload distribution and performance management.
Drive process improvements, monitor KPIs and compliance, and handle escalations and audits related to royalty operations.
Minimum Requirements
Experience Required: 11 to 15 years in relevant operations management.
Educational Qualification: BCom, MCom, MBA, or related finance field degree mandatory.
Must have experience in royalty reporting and related finance processes.
Work Location: Mumbai (Vikhroli) with Work From Office and US/UK shift adherence.
Ideal Candidate Profile
Experienced in managing royalty operations with strong process improvement and automation capabilities.
Skilled in team leadership with focus on performance management and client coordination.
Able to ensure compliance and handle operational risks in a finance-related domain.