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Job Description
Structured overview of role & requirementsAbout This Role
Oversee day-to-day operations of soft services including housekeeping, pantry, reception, mailroom, landscaping, pest control, and workplace support in a large corporate environment.
Manage vendor performance using SLA and KPI metrics, conduct audits to ensure service quality and compliance, and resolve service requests professionally and timely.
Support budget management, inventory control, employee engagement, wellness initiatives, and continuous improvement programs to enhance workplace experience and operational efficiency.
Minimum Requirements
4-8 years experience in Facilities Management, Soft Services, Hospitality, Workplace Experience, or Corporate Real Estate.
Bachelor's Degree preferred in Hospitality Management, Hotel Management, Business Administration, or related field.
On-site position based in Chennai, Tamil Nadu.
Experience in vendor management, SLA/KPI monitoring, and compliance with health, safety, and environmental standards.
Ideal Candidate Profile
Experienced in managing integrated soft services operations within corporate or commercial real estate environments.
Skilled in service delivery monitoring, vendor coordination, and maintaining high workplace service standards.
Proficient with MS Office and facilities management systems, with a background or certification in Facilities or Hospitality Management considered advantageous.