Bilingual System Operations Specialist (Japanese)
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Job Description
Structured overview of role & requirementsAbout This Role
Monitor, control, and maintain IT systems across Kyndryl’s infrastructure, ensuring seamless operations and proactive issue resolution.
Serve as a trusted advisor to customers by providing insights on best practices and resource utilization.
Collaborate with diverse teams and directly engage with clients to support technical and business problem-solving.
Minimum Requirements
Fluent in Japanese (JLPT N3 or above) and English, both written and verbal.
At least 3 years of experience in a similar IT or technical role.
Proficiency in IT systems including networks, hardware, software, and troubleshooting.
Excellent Japanese language skills including translation and interpretation.
Ideal Candidate Profile
Experienced in client communication and skilled at handling technical negotiations.
Hands-on expertise with Windows and Linux Operating Systems; knowledge of Batch Operations is a plus.
Holds or is pursuing relevant certifications or a bachelor’s degree in Computer Science, Information Technology, or related fields.