Bilingual System Operations Associate (Japanese)
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Job Description
Structured overview of role & requirementsAbout This Role
Monitor, control, and maintain IT systems across Kyndryl's infrastructure environment to ensure seamless operations.
Provide proactive solutions by validating events, executing preventative tasks, and escalating abnormalities or outages.
Collaborate with diverse teams and directly interact with customers, offering advisory on best practices and resource utilization.
Minimum Requirements
Fluent in Japanese (JLPT N3 or above) and English, both written and verbal.
At least 1 year of experience in a similar IT or technical operations role.
Proficiency in IT systems including networks, hardware, software, and troubleshooting.
Work Experience Required: Minimum 1 year in IT or technical setting.
Ideal Candidate Profile
Experienced in client communication and negotiation within IT or technical environments, with strong Japanese translation and interpretation skills.
Familiar with Windows and Linux OS and batch operations, able to operate in fast-paced, detail-oriented settings.
Holds or pursues relevant technical certifications and prefers candidates with a Bachelor’s degree in computer science, IT, or related fields.