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Job Description
Structured overview of role & requirementsAbout This Role
Maintain and support core line of business applications including configuration and setup based on business requirements.
Manage vendor relationships and communication while monitoring, troubleshooting, and analyzing system issues.
Assist in client onboarding, new system implementations, core system upgrades, and document changes with change management responsibility.
Minimum Requirements
Minimum 3 years of experience in a support role.
Must have knowledge of eFront Invest system.
Proficiency in Microsoft technologies including SQL, IIS, and Server platforms.
Good written and verbal communication skills in English.
Ideal Candidate Profile
Experienced in technical application support with a performance and process-driven mindset.
Capable of root cause analysis and managing vendor relations effectively.
Comfortable multitasking and providing technical guidance to clients and internal stakeholders.