Global Support Contract Specialist - (IST Time Zone)
Salesforce, Inc.Match Score
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Job Description
Structured overview of role & requirementsAbout This Role
Provide high-level support and guidance to Account Executives on deal structure, quote and contract support, and revenue compliance within Global SMB business.
Ensure compliance with revenue recognition policies and SOX, assist with contract negotiations, and resolve billing disputes with cross-functional teams.
Develop and update internal policies, train Sales team members, and contribute to process improvements and project recommendations.
Minimum Requirements
Minimum 2+ years experience in sales operations or order management.
Strong research, problem-solving skills, and extreme attention to detail required.
Ability to articulate case resolutions clearly and work independently in a fast-paced environment.
Salesforce experience is a plus but not mandatory.
Ideal Candidate Profile
Experienced in supporting Account Executives with deal structuring and compliance in a high-growth sales environment.
Capable of managing multiple projects, collaborating cross-functionally including with legal and finance teams.
Skilled at training others and improving operational processes with a detail-oriented approach.