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Job Description
Structured overview of role & requirementsAbout This Role
Provide guidance and support for advanced feature customization, implementation, and integration of digital products.
Support resolution of major or critical implementation and operational issues affecting product design and performance.
Design and implement methods to monitor software reliability and resolve product problems, coordinating with product management.
Minimum Requirements
Work Experience Required: Not explicitly mentioned in the JD.
Must work onsite five days a week in Singapore.
Travel up to 30% expected to cover assigned dealers.
No visa sponsorship or relocation support available for this role.
Ideal Candidate Profile
Experienced in digital product implementation and operational support with ability to handle critical issues.
Demonstrates strong skills in software release management, change control, and measuring quality and productivity improvements.
Capable of creating and delivering product training and managing relationships with clients and vendors in a technology-driven environment.