Match Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessLog in to see why each signal reads the way it does.
Job Description
Structured overview of role & requirementsAbout This Role
Own end-to-end production monitoring for one or more AI agents, including tracking accuracy, latency, SLA breaches, and guardrail triggers using observability dashboards.
Provide L1/L2 production support with first response monitoring, triage, and escalation as new AI agentic services launch.
Diagnose root causes of AI agent issues and partner with AI Engineering to prioritize fixes, validate improvements, and embed governance within the agent’s learning loop.
Minimum Requirements
Experience monitoring or operating production AI/ML or agentic systems with observability, evaluation, and drift detection practices.
Strong analytical skills to diagnose errors across intent classification, tool selection, parameter issues, and hallucination patterns.
Understanding of AI/LLM observability concepts such as tracing, telemetry, guardrails, and evaluation engineering.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Proven ability to independently manage the health and reliability of AI agents in a production environment alongside technical teams.
Comfortable working in a fast-evolving environment focused on continuous operation and improvement of AI/ML processes.
Experience translating complex production signals into prioritized action items for AI Product and Engineering teams, reflecting a technical and operational mindset.