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Job Description
Structured overview of role & requirementsAbout This Role
Monitor and analyze sales performance metrics and KPIs to identify trends and recommend improvements.
Standardize and streamline sales processes to enhance efficiency and lead process improvement initiatives focusing on productivity and customer experience.
Collaborate with client leadership and internal teams to communicate insights, drive customer experience metrics, and establish governance for operational controls.
Minimum Requirements
5-8+ years of experience specifically in Sales Operations, Revenue Operations, Business Operations, or Analytics.
Total work experience of 10 years.
Bachelor's degree in Business Administration, Operations, Analytics, or related field.
Located in Bangalore; full-time role.
Ideal Candidate Profile
Experienced in supporting both B2B and Consumer sales organizations with strong reporting and performance management skills.
Data-driven operator skilled in process optimization and implementing scalable operational solutions.
Capable of managing multiple stakeholders across client leadership, operations, training, and customer success to drive measurable business improvements.
