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Job Description
Structured overview of role & requirementsAbout This Role
Provide advanced Tier 3 production support and troubleshooting for complex data platforms and cloud ecosystems including Databricks, Snowflake, and Cloudera.
Drive root cause analysis and implement fixes to ensure high availability, performance, and reliability of enterprise data solutions.
Collaborate with engineering, DevOps, product, and client teams to resolve critical incidents and support SLA-driven production environments in AWS and/or GCP.
Minimum Requirements
Minimum 5+ years of experience in enterprise production/support engineering roles.
Strong hands-on experience with Databricks, Snowflake, Cloudera/Hadoop (Spark, Ranger, Hue, YARN), and Python development.
3+ years of experience supporting Dagster and dbt data orchestration pipelines, and AWS and/or GCP cloud environments.
Work Mode: Hybrid in Hyderabad location. Certifications preferred but not mandatory: Databricks Certified Data Analyst or Snowflake SnowPro Advanced Data Analyst.
Ideal Candidate Profile
Experienced in independently troubleshooting ambiguous, complex production issues and owning incident resolution end-to-end.
Technical expertise across modern data platforms, cloud ecosystems, and distributed data pipelines with strong focus on system reliability and performance optimization.
Capable of working cross-functionally with engineering and client teams in high-pressure, SLA-driven environments.