Product Owner, Unified Communications Platform
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Job Description
Structured overview of role & requirementsAbout This Role
Own the strategy, roadmap, and delivery of a unified communications platform integrating SMS, email, WhatsApp, telephony, and VoiceAI technologies.
Lead consolidation of legacy communication systems and vendors into a single, reusable shared services platform used across multiple products.
Drive cross-functional stakeholder alignment and manage large-scale migrations and decommissioning of legacy platforms to a cloud-native, API-driven communications ecosystem.
Minimum Requirements
5+ years in Product Management specifically with communications, platform, or integration products.
Proven experience with API or platform products at scale involving SMS, WhatsApp Business, email, RCS, voice, and cloud communications providers.
Strong stakeholder management and product leadership skills including roadmap development and cross-functional delivery.
Work Experience Required: 5+ years in Product Management
Ideal Candidate Profile
Experienced in managing platform-based communication ecosystems, prioritizing platform reuse over point solutions.
Skilled in navigating ambiguity and aligning complex, cross-disciplinary teams from Product, Engineering, Architecture, and Operations.
Familiar with compliance requirements (GDPR, consent management), cloud-native architectures, and capable of leading large-scale technology migrations.
