Operations and Automation Analyst, EDO
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Job Description
Structured overview of role & requirementsAbout This Role
Support operational reporting and develop reports and dashboards for key operational KPIs.
Build, test, deploy, and maintain workflow automations using Microsoft Power Automate, supporting process improvements and automation initiatives.
Assist in implementation, system administration, and ongoing support of a Professional Services Automation (PSA) platform (currently Monday.com).
Minimum Requirements
Bachelor's degree in Business Administration, Business Analytics, IT, Computer Science, Engineering, or related field.
1 to 3 years relevant professional experience in business analysis, reporting, process improvement, automation, or professional services operations.
Experience with Microsoft Power Automate and Power BI; advanced Excel skills required.
Ability to support US Central Time working hours.
Ideal Candidate Profile
Early-career professional comfortable working with technology and developing independence with guidance.
Strong analytical, detail-oriented, and committed to data accuracy, suited for business process automation and operational analytics.
Experience or interest in AI-enabled workflows and familiarity with tools like Microsoft Copilot is advantageous.
