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Job Description
Structured overview of role & requirementsAbout This Role
Own day-to-day operational delivery of recruitment services ensuring KPIs are met across multiple business units.
Manage operational relationships and act as escalation point for delivery issues, coordinating with delivery leads and internal stakeholders.
Consolidate and execute operational plans, monitor service delivery, and drive continuous improvement and risk management efforts.
Minimum Requirements
Total Work Experience: 10-16 years.
Education: Bachelor of Commerce (BCOM) degree.
Experience managing recruitment operations with KPI-driven service delivery across multiple units.
Experience leading and mentoring teams including recruitment, training, and performance management.
Ideal Candidate Profile
Experienced in managing large, multi-unit recruitment operations with contract compliance focus.
Skilled at operational risk management and continuous service improvement.
Strong leadership capability with experience in mentoring and developing recruitment teams.