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Job Description
Structured overview of role & requirementsAbout This Role
Analyze data from digital experience management tools to identify challenges and support decision-making.
Collaborate with stakeholders to translate business requirements into technical specifications and guide automation and remediation efforts.
Own testing and documentation of remediation and automation initiatives to improve the digital employee experience.
Minimum Requirements
Bachelor's degree in Business Administration, Computer Science, or related field.
Proven experience in business analysis or data analysis focused on digital employee experience improvements.
Experience with Teamviewer/1E DEX mandatory; proficiency in Excel and PowerPoint required.
Endpoint troubleshooting experience with Windows and/or Mac operating systems.
Ideal Candidate Profile
Strong blend of business analysis and technical skills related to digital experience management tools.
Experience acting as a bridge between technical and non-technical stakeholders in cross-functional teams.
Capable of independently managing multiple tasks including data analysis, testing, and documentation in fast-paced environments.