Lead - Trade Finance (Claims management) - Consumer Health NRT
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Job Description
Structured overview of role & requirementsAbout This Role
Lead and manage a global team responsible for trade claims management across 30+ markets, ensuring adherence to KPIs like turnaround time, accuracy, and compliance.
Oversee timely and accurate processing, validation, and dispute resolution of distributor and retailer trade claims within defined SLAs, maintaining strong financial governance and compliance including SOX controls.
Deliver reporting and analytics on claims and collaborate cross-functionally with Sales, Trade Marketing, Key Accounts, and Finance to align on schemes, budgets, and spend forecasts.
Minimum Requirements
5–8 years experience in FMCG/Consumer Goods/Retail trade promotions, sales finance, commercial finance, or claims management.
Strong working knowledge of SAP SD/FI and Anaplan (TCM module).
Educational qualification: CA, CMA, or MBA with relevant industry experience.
Skills mandatory: Advanced Excel; experience with Power BI or similar reporting tools preferred but not mandatory.
Ideal Candidate Profile
Experienced handler of complex trade claims and promotions, ideally within Consumer Healthcare or FMCG sectors.
Operationally strong with expertise in process controls, financial governance, and cross-functional collaboration across global markets.
Able to manage and mentor teams, drive continuous improvements, and deliver actionable analytics supporting commercial decision-making.