Product Owner - ServiceNow HRSD AI

Own and prioritize the AI-driven HR product backlog and user stories for ServiceNow Now Assist HR use cases including generative AI and agentic workflows.

Provide vision, direction, and planning for AI-powered HR Service Delivery to Agile teams, ensuring alignment with business value and ROI.

Collaborate across teams and stakeholders including Product Management and Agile Release Trains to deliver AI-enabled HR automation and meet release goals.

Demonstrated experience as a Product Owner or Product Manager in an Agile/SAFe environment, specifically delivering AI-driven HR Service Delivery solutions on ServiceNow.

Strong knowledge of ServiceNow Now Assist and experience managing AI workflows in HR contexts.

Bachelor’s degree or equivalent in Computer Science, IT, HR Technology, or related field preferred.

Workplace type: Remote; Notice period: Not explicitly mentioned in the JD.

Experienced in managing AI-driven HR technology product roadmaps and multiple Agile teams within a SAFe framework.

Expert in aligning product backlog to measurable business value and driving iterative delivery with clear acceptance criteria.

Strong collaborator with a background in HR IT services, knowledgeable in emerging AI trends and DevOps integration to scale HR automation solutions.