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Job Description
Structured overview of role & requirementsAbout This Role
Serve as the main point of contact for customer Accounts Receivable (A/R), leading near due and past due collection activities.
Manage account reconciliation including offsets and sales adjustments; investigate and resolve discrepancies and credit blocks.
Lead A/R improvement projects and collaborate with internal teams like Credit, Invoice to Cash, Customer Service, and Finance to influence customer payment behavior and resolve queries.
Minimum Requirements
Bachelor’s degree in Accounting, Finance, Business Management, or Business Administration preferred.
Minimum 5 years of relevant work experience; experience in Invoice to Cash (I2C) and Customer Service preferred.
Proficiency in SAP and MS Office tools mandatory.
Fluent in English (spoken and written).
Ideal Candidate Profile
Experienced in managing customer payment behaviors and skilled at collaboration across multiple internal teams (Credit, Finance, Customer Service).
Comfortable working in roles requiring detailed account knowledge and ownership of A/R improvement initiatives.
Able to manage compliance requirements (e.g., SOX) and participate in product testing related to ERP systems.