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Job Description
Structured overview of role & requirementsAbout This Role
Lead and support multiple Scrum teams delivering solutions on the ServiceNow platform, focusing on Out-of-the-Box capabilities and minimal customizations.
Facilitate all Scrum ceremonies and drive Agile delivery to meet Sprint Goals with quality aligned to the Definition of Done.
Coach teams and Product Owners to improve Agile maturity, team performance, backlog management, and delivery predictability.
Minimum Requirements
10+ years in IT Software industry with active Scrum Master role experience.
3-5 years experience in Software Development Life Cycle.
Experience with Agile tools such as JIRA, ServiceNow Agile, or Azure DevOps.
Work Experience Required: 10+ years (including Scrum Master role experience).
Ideal Candidate Profile
Experienced in managing multiple Scrum teams simultaneously with a strong Agile facilitation and coaching background.
Familiar with ServiceNow platform and Agile methodologies including Scrum principles and SAFe framework.
Skilled in stakeholder engagement, conflict resolution, and driving continuous improvement initiatives.
