HR Business Partner – Lead / Assistant Manager
ECLAT Health Solutions IncMatch Score
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Job Description
Structured overview of role & requirementsAbout This Role
Serve as the primary HR contact for US night shift Revenue Cycle Management (RCM) operations in Hyderabad, managing employee relations and engagement.
Partner with operations leadership on employee lifecycle processes including grievance handling, retention initiatives, performance management, and compliance adherence.
Prepare and analyze HR metrics such as attrition and absenteeism; coordinate with multiple HR functions to resolve employee issues and support recruitment and onboarding.
Minimum Requirements
6–10 years of HR experience, preferably in HR Business Partner, Employee Relations, or HR Operations roles.
Prior experience with BPO, Healthcare, US Healthcare, or Revenue Cycle Management (RCM) operations.
Experience managing employees working in US or night shifts.
Location: Hyderabad or willingness to relocate.
Ideal Candidate Profile
Experienced in supporting high-volume, fast-paced US Healthcare RCM or BPO environments with 500+ employees.
Strong operational focus on employee relations, retention, performance management, and HR process execution for night-shift teams.
Proficient in HR analytics and cross-functional coordination with Talent Acquisition, Payroll, Compliance, and Learning & Development.