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Job Description
Structured overview of role & requirementsAbout This Role
Process insurance loss runs/loss summary tasks maintaining adherence to SLAs, KPIs, and quality targets during and post training.
Ensure compliance with statutory regulations, company policies, and risk frameworks to protect clients and business interests.
Provide timely communication on work status and issues to managers, maintain schedule adherence, and regularly update reports using predefined templates.
Minimum Requirements
Prior work experience in Loss Runs / Loss Summary.
Graduate in any stream.
Good command over spoken and written English with superior comprehension and articulation skills.
Ability to work in specified shifts (6:30 AM-3:30 PM, 2:30 PM-11:30 PM, 6:30 PM-3:30 AM) and adhere to schedule without unplanned leaves.
Ideal Candidate Profile
Has prior hands-on experience dealing with insurance loss runs or similar insurance operations processes.
Familiar with insurance broking business basics and related regulatory and compliance requirements.
Capable of working independently under strict timelines with strong attention to detail and ability to organize/prioritize tasks.