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Job Description
Structured overview of role & requirementsAbout This Role
Execute and oversee patient support program operations ensuring compliance with SOPs, regulatory frameworks, and data privacy policies.
Coordinate patient support services with third-party providers to optimize patient enrollment, adherence, and program efficiency across multiple therapy areas.
Monitor and enforce pharmacovigilance and product technical complaint reporting within mandated timelines, maintaining program integrity and quality standards.
Minimum Requirements
Work Experience Required: Prior experience in patient support, pharmaceutical industry, or healthcare setting.
Education: Graduate in Science, Pharmacy, or Social Work.
Languages: Proficiency in Hindi and English.
Must comply with data privacy rules; patient data handled exclusively by third-party providers as per SOP.
Ideal Candidate Profile
Experienced in managing or coordinating structured patient support programs within pharmaceutical or healthcare environments.
Capable of working cross-functionally with internal teams and external stakeholders ensuring regulatory and compliance alignment.
Strong operational focus with ability to analyze program impact data and propose improvements to enhance patient engagement and support services.