Guest Relations Executive

Serve as the first point of contact by greeting visitors and clients, ensuring a courteous front office experience in line with client corporate image.

Manage visitor access by issuing badges, tracking ID/access card returns, and maintaining visitor logs, including coordination with hosts and security.

Ensure visitor safety compliance through briefings, adherence to safety protocols, handling complaints, and supporting emergency procedures including crisis management.

Work Experience Required: Not explicitly mentioned in the JD

Must follow specific client processes and safety regulations (e.g., Accenture-specific manuals).

On-site work location: Navi Mumbai, Maharashtra, India.

Scheduled weekly hours: 48 hours per week.

Experience in front office or guest relations roles requiring coordination with multiple stakeholders and managing visitor logistics.

Familiarity with safety and security protocols in a corporate environment including emergency evacuation procedures.

Ability to manage administrative tasks such as badge issuance, visitor logs, and complaint escalation with accuracy and professionalism.