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Job Description
Structured overview of role & requirementsAbout This Role
Manage accurate creation and timely delivery of customer Statements of Account (SOAs) and related payment status communications.
Drive and monitor collection activities ensuring timely cash inflows and adherence to collection procedures and KPIs.
Serve as primary interface between Order-to-Cash and Collections teams, escalating high-risk customers and coordinating with sales and internal stakeholders.
Minimum Requirements
Graduate in any bachelor's degree.
Fluent in English with good communication skills.
Work Experience Required: Not explicitly mentioned in the JD.
Must comply with all local, country, and cluster-specific legislation and policies relevant to collections.
Ideal Candidate Profile
Experience in collections, accounts receivable, or Order-to-Cash environments within logistics or related industries is advantageous.
Detail-oriented with a strong understanding of processes, policies, internal controls, and SOP adherence.
Operates well in cross-functional roles requiring coordination between collections, sales, and internal teams with an ability to prioritize high-risk customer accounts.