Technical Project Lead

Serve as the single point of contact for brand teams coordinating commercial marketing requests across onsite and offshore teams.

Drive project success by managing multiple concurrent content and campaign workstreams in a high-volume content factory, including technical delivery and quality assurance oversight.

Lead client stakeholder engagement including onsite visits for alignment, governance, escalation, and act as liaison between business, creative, and technical teams.

8-10+ years experience in digital marketing operations, content/campaign delivery, or client services with end-to-end project ownership in a content factory/shared-services model.

At least 5 years pharmaceutical/healthcare industry experience handling claims, source files, and channel specs.

Onsite location in India with ability and willingness to travel to client offices as needed.

Demonstrated experience managing/coordinating offshore delivery teams across time zones.

Experienced managing high-volume, multi-brand, multi-market content factories with standardized SOPs and client-specific variations, preferably in pharma/healthcare.

Comfortable interfacing directly with client stakeholders onsite and bridging client expectations with offshore execution realities.

Prior background in agency or agency-style delivery with client servicing rigor and tight turnaround management.